Frequently Asked Questions

End-to-end hospitality setup means we handle every single aspect of launching your hospitality business, from initial feasibility studies and market research to final staff training and launch support. Unlike consultants who focus on specific areas, we manage licensing, vendor sourcing, kitchen design, interior setup, staff recruitment, menu development, and ongoing operations guidance. You get one dedicated team managing your entire project timeline, ensuring seamless coordination and eliminating the stress of juggling multiple vendors and service providers.

Absolutely! Goa is our home base, and we have deep expertise in navigating Goa's unique regulatory landscape. We handle FSSAI licensing, trade licenses, fire safety NOCs, liquor licenses, pollution control clearances, and tourism department registrations. Our established relationships with local authorities in North and South Goa enable us to expedite approvals that typically take months. We understand state-specific requirements like CRZ clearances for coastal properties and can guide you through Goa's seasonal licensing considerations for tourism-dependent businesses.

Yes, comprehensive staff sourcing and training is a core part of our service. We recruit experienced hospitality professionals including managers, chefs, service staff, housekeeping, and security personnel. Our training programs cover service excellence, food safety protocols, customer interaction standards, and operational procedures specific to your business type. We develop customized SOPs for your establishment and conduct hands-on training sessions. Additionally, we provide ongoing support for performance management and can assist with staff expansion as your business grows.

While your presence is valuable for key decisions and final approvals, you don't need to be in Goa full-time during setup. We handle day-to-day project management, vendor coordination, and regulatory processes on your behalf. We recommend being present for initial planning sessions, mid-project reviews, and the final launch phase. Our team provides regular updates through video calls, progress reports, and photo documentation. For critical milestones like licensing submissions or equipment installations, we can coordinate around your availability to ensure your input on important decisions.

HorecaCraft is India's first truly end-to-end hospitality ecosystem. Unlike traditional consultants who focus on single aspects, we manage your entire journey from concept to successful operations. Our unique advantages include a network of 1000+ verified vendors ensuring competitive pricing, established relationships with regulatory authorities for faster approvals, and proven systems developed through 47+ successful projects. We don't just consult – we execute, taking full responsibility for project delivery. Our founders bring 20+ years of combined hospitality experience, and we provide ongoing operational support long after launch.

Timeline varies by project complexity, but typical ranges are: small cafés and QSRs (3-4 months), full-service restaurants (4-6 months), boutique hotels and resorts (6-8 months). Our systematic approach often reduces industry-standard timelines by 30-40% through parallel processing of licensing, design, and procurement activities. We provide detailed project timelines during initial consultation, with regular milestone updates. Factors affecting timeline include property readiness, licensing complexity, seasonal considerations in Goa, and scope of interior work required.

We specialize in the complete spectrum of hospitality businesses: beachside cafés, fine dining restaurants, QSRs and fast-casual concepts, boutique hotels and resorts, backpacker hostels, bars and pubs, villa rentals, and co-working spaces with F&B. Our expertise spans from intimate 20-seat cafés to 50-room resorts. We understand the unique requirements of each segment, from hostel dormitory designs to luxury resort amenities. Our Goa experience includes beachfront properties, hill station retreats, and urban commercial establishments.

Yes, ongoing support is integral to our service philosophy. Post-launch support includes operations monitoring, staff performance reviews, menu optimization, cost control analysis, and technology upgrades. We provide quarterly business reviews, seasonal planning assistance, and help with expansion or renovation projects. Our support extends to marketing strategy refinement, customer feedback analysis, and compliance updates. Many clients engage us for additional locations or concept diversification. We're committed to your long-term success, not just successful launch.

Absolutely! Renovation and rebranding is a significant part of our portfolio. We assess existing operations, identify improvement opportunities, and develop comprehensive transformation plans. Services include concept repositioning, interior redesign, menu engineering, staff retraining, and operational system upgrades. We've successfully transformed underperforming properties into profitable ventures, like The Red Palm Baga resort renovation. Our approach minimizes downtime while maximizing impact, often achieving dramatic improvements in customer satisfaction and profitability within months of completion.

Investment varies significantly by concept and location. Typical ranges include: small cafés (₹10-25 lakhs), full-service restaurants (₹40-80 lakhs), boutique hotels (₹1.5-4 crores), and resorts (₹2-8 crores). These figures include equipment, interior setup, licensing, and working capital. Goa properties may command premium pricing due to location desirability and regulatory requirements. We provide detailed cost breakdowns during feasibility studies, helping optimize your investment for maximum ROI. Our vendor network often achieves 15-25% cost savings compared to independent sourcing.