Terms of Use

Agreement to Terms

Welcome to HorecaCraft. These Terms of Use ("Terms") govern your use of our website located at horecacraft.in and our hospitality setup services. By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

Our Services

HorecaCraft provides comprehensive hospitality setup services including but not limited to:

• Feasibility planning and business strategy development
• Licensing, compliance, and regulatory assistance
• Vendor sourcing and equipment procurement
• Kitchen, bar, and interior design and setup
• Staff hiring, training, and SOP development
• Menu planning and brand identity creation
• Launch support and ongoing operations guidance
• Renovation, rebranding, and expansion services

Our services are primarily focused on the Indian hospitality market, with particular expertise in Goa and other major hospitality destinations across India.

User Responsibilities

When using our website and services, you agree to:

• Provide accurate, current, and complete information about yourself and your business
• Maintain the security of your account credentials and contact information
• Use our services only for lawful purposes and in accordance with applicable laws
• Respect intellectual property rights and not reproduce our content without permission
• Not interfere with or disrupt our website or services
• Comply with all licensing and regulatory requirements for your hospitality business
• Make timely payments for services as agreed in our service contracts

Intellectual Property Rights

The HorecaCraft website and all its content, including but not limited to text, graphics, logos, images, software, and design elements, are owned by HorecaCraft or our licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws.

Our Rights

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our express written permission. The HorecaCraft name, logo, and all related marks are trademarks of HorecaCraft.

Your Content

When you submit information, feedback, or content to us, you grant HorecaCraft a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes, including marketing our services and improving our offerings.

Service Terms and Conditions

Service Agreements

Specific terms for our hospitality setup services will be outlined in separate service agreements or contracts. These Terms of Use supplement but do not replace those specific agreements. In case of conflict, the specific service agreement will prevail.

Project Timelines

While we strive to meet projected timelines, project completion dates are estimates and may be affected by factors beyond our control, including regulatory approvals, vendor availability, client decisions, and unforeseen circumstances. We will communicate any delays promptly and work to minimize their impact.

Third-Party Vendors

We work with a network of verified vendors and service providers. While we carefully vet our vendor partners, we are not responsible for their individual performance, quality, or compliance. Separate agreements may exist between you and these vendors.

Payment and Fees

Payment terms for our services will be specified in individual service agreements. Generally:

• Fees are typically structured in phases aligned with project milestones
• Payment is due as specified in the service agreement
• Late payments may incur additional charges as outlined in the agreement
• All fees are exclusive of applicable taxes unless otherwise stated
• Refund policies are specified in individual service agreements

Disclaimers and Limitations

Service Disclaimer

While we strive to provide high-quality services, we cannot guarantee specific business outcomes, profitability, or success of your hospitality venture. Market conditions, competition, management decisions, and other factors beyond our control affect business performance.

Regulatory Compliance

We assist with licensing and compliance processes, but regulations may change, and approval is ultimately at the discretion of relevant authorities. We are not responsible for regulatory changes or approval delays beyond our reasonable control.

Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or technical issues without prior notice.

Limitation of Liability

To the maximum extent permitted by law, HorecaCraft's liability for any claims arising from our services or website use is limited to the amount paid by you for the specific service giving rise to the claim. We are not liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Business interruption or loss of data
• Actions or omissions of third-party vendors or service providers
• Regulatory changes or approval delays beyond our control

Indemnification

You agree to indemnify and hold HorecaCraft harmless from any claims, damages, losses, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms or applicable laws
• Your business operations and compliance with regulations
• Any content you provide to us
• Your relationships with third-party vendors or customers

Termination

We may terminate or suspend your access to our website or services immediately, without prior notice, if you breach these Terms or engage in conduct that we deem harmful to our business or other users.

You may terminate your use of our services at any time, subject to the terms of any specific service agreements. Termination does not relieve you of payment obligations for services already provided.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Goa, India.

We encourage resolving disputes through direct communication and, if necessary, mediation before pursuing legal action.

Contact Information

If you have questions about these Terms of Use, please contact us: